Introduction:
This Privacy Policy describes how https://appuncles.com/, SUNDARAM and its affiliates (collectively "SUNDARAM", we, our, us) collect, use, share, protect, or otherwise process your information/personal data through our website (hereinafter referred to as Platform). You may browse certain sections of the Platform without registering. We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions.
Collection:
We collect personal data when you use our Platform, services, or interact with us. Information may include name, date of birth, address, telephone/mobile number, email ID, proof of identity/address, bank account or card details (with consent), and biometric information for certain features. You may choose not to provide information by not using certain services or features. We may track your behavior and preferences, and also collect transaction data from third-party business partners. Please review third-party privacy policies if they collect your data directly.
Usage:
We use personal data to provide requested services, assist sellers and partners, enhance customer experience, resolve disputes, troubleshoot problems, inform about offers and updates, customize experience, detect and prevent fraud, enforce our Terms, conduct research, and as described at the time of collection. Services may be affected if permission to use personal data is not granted.
Sharing:
We may share your personal data internally within our group entities and affiliates to provide access to services/products. Third-party disclosures may include sellers, business partners, service providers, logistics partners, payment partners, reward programs, or government/law enforcement if required. We are not responsible for third-party privacy practices and recommend reviewing their policies.
Security Precautions:
We adopt reasonable security practices to protect your data from unauthorized access, disclosure, loss, or misuse. We use secure servers and adhere to guidelines for protection, but note that data transmission over the internet cannot be guaranteed completely secure. Users are responsible for protecting their login and password information.
Data Deletion and Retention:
You may delete your account via Platform profile/settings, which will remove all related information. Requests can also be made via our contact information. Pending grievances, shipments, or services may delay deletion. Data is retained no longer than required, but anonymized data may be kept for research or fraud prevention purposes.
Your Rights:
You may access, rectify, and update your personal data using Platform functionalities.
Consent:
By using the Platform or providing information, you consent to collection, use, storage, disclosure, and processing of your information according to this Privacy Policy. Disclosure of others’ data implies you have authority to do so. You consent to being contacted via SMS, calls, instant messaging apps, or email. Consent can be withdrawn by writing to the Grievance Officer, but withdrawal may limit your access to services.
Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes to information practices. Significant updates may be notified as required by applicable laws. Users are encouraged to review the Privacy Policy regularly.
